Skip to main content

Southwest Airlines

SAS built the lounge first, then explained it

11 Oct 2026

SAS built the lounge first, then explained it

SAS revealed a new Copenhagen flagship lounge four days before launching its “Scandinavian as Standard” brand platform. Read together, the lounge is the first physical proof of the brand claim.

Southwest wants your notifications

5 Oct 2026

Southwest wants your notifications

Southwest’s “Enter Airplane Mode” campaign turns screenshots of your phone notifications into Rapid Rewards points. It launched weeks after the same airline built a premium lounge network with Chase.

Delta gives AI a seat at the top table

8 Sep 2026

Delta gives AI a seat at the top table

Delta folded IT and digital product into a single role reporting to the CEO, and filled it from outside aviation. It is the fifth cross-industry hire for a marketing, loyalty or technology mandate in under a year.

Medium Resolves
Newsletter

Signals before the story.

The newsletter launches soon. Join the list to receive the first issue.